WE ARE CRM OBSESSED

At Customr, we’re proud to say

We believe that implementing a robust CRM strategy is a crucial step for businesses aiming to become more customer-centric.

Think of your CRM campaigns as the automated and continuous arm of your customer strategy. They work tirelessly to generate revenue, even while you sleep.

But here's the thing: a set-it-and-forget-it approach won't cut it. Your CRM strategy should be designed to deliver exceptional customer experiences by leveraging the continuous data available in your marketing technologies. It's all about aiming for the right communication, to the right customer, at the right time.

If you're a marketing or e-commerce manager lacking dedicated resources to optimize your CRM strategy

If you want assistance in taking your CRM programs to the next level

Or if you're unsure whether your CRM programs are truly driving incremental revenue

If activation, reactivation, cross-sell, upsell, and post-purchase are missing from your campaign list, we're here to help. Let's connect and elevate your CRM game.

Our CRM services include:

End-to-end customer journey mapping

High level and/or detailed CRM strategy flows

Omnichannel strategy and diversification

Customer lifecycle strategy development & execution

Whether you need strategy development or end-to-end CRM implementation, Customr has you covered. Let us turn your CRM dreams into reality and drive remarkable customer experiences. Get in touch today.

CRM ready-to-go solutions

CRM Strategy (includes Customr data deep dive)

We'll analyse your customer data across varying date ranges in order to define your key customer metrics and opportunities & will use this to build out a robust CRM strategy.

  • Access to transactional data across 12m & 24m periods*. Plus any other relevant data sources you might have available i.e. engagement data, CDP data, existing reporting on current CRM campaigns etc.

  • A full overview of your metrics in context + a tailored CRM strategy including a detailed overview of each individual campaign.

    We take the time to understand your current challenges including resource issues & technical limitations of your ESP, to build recommendations considering these to ensure you are able to deliver on the strategy.

  • 3 weeks from the point of receiving the data in the requested format.

  • $7,500 (ex GST).

Get in touch for all your CRM needs!